Maseru City Council (MCC)

TheMaseru City Council (MCC) is the principal urban authority for Lesotho’s capital. It regulates local planning and zoning, building control, environmental health, business and trading licences, signage, markets, and municipal services. For investors and operators, MCC is the gateway for development approvals, occupancy certification, environmental health permits (including food premises certification) and ongoing compliance (including food handlers’ certificates for staff).

Regulatory Framework – Scope and Coverage

  • Property/land development planning consent and zoning compliance.
  • Building plan approval, construction inspections and occupancy certificates.
  • Business and trading licences for designated activities.
  • Environmental health services – food premises certification; food handlers’ certificates; public health enforcement.
  • Waste management, sanitation, pest and vector control.
  • Signage approvals and market stall allocations; coordination of municipal services (local roads access, refuse, water/sewer liaison).

Regulatory Map: Who Does What

AreaPrimary Authority / InstrumentWhat it Means for Investors
Planning and zoningMCC Planning / Local Planning SchemesLand‑use permissions governing development rights.
Building controlMCC Building Control Bylaws and CodesApproval of plans, stage inspections and occupancy certificates.
Business licensingMCC Licensing UnitTrading permits for hospitality, retail, transport, markets, etc.
Environmental healthMCC Environmental Health ServicesFood premises certification, inspections, compliance notices.
Food handlers’ certificationMCC Environmental Health and recognised clinicsMedical screening/training; certificates for individual staff.
Waste and sanitationMCC Sanitation and Waste BylawsRequirements for refuse contracts, ablutions, grease traps, pest logs.
Signage and marketsMCC Licensing/MarketsApprovals for advertising, signage and market stall allocations.

Investor‑Facing Processes – Development and Licensing

ProcessStepsOutcome / Documentation
Development planning consentConcept and drawings → submission to MCC Planning → review, conditions and EIA (if required)Planning approval (with conditions)
Building permit and inspectionsDetailed plans (architectural/structural/services) → permit → stage inspections → occupancyCertificate of Occupancy
Business/trading licenceApply with company docs, lease/title, fire and health clearances → fee paymentTrading licence for the activity/premises
Signage approvalSubmit signage design/specs → location review → feeSignage permit
Market stall allocationApply to Markets Unit → allocation per policyMarket trading permission

Environmental Health – Food Premises and Food Handlers

Food Premises Certification (establishments)
StepRequirementNotes / Evidence
Design complianceKitchen layout with clean/dirty flow; washable finishes; hand‑wash basins; grease trap where applicableAttach drawings/spec sheets
Cold chain and storageRefrigeration/freezer capacity; temperature logs; dry‑store shelving off floorProvide equipment list/log templates
Water and sanitationPotable water supply; adequate toilets/ablutions; waste‑water disposalIndicate source and capacity
Waste and pest controlRefuse contract; sealed bins; pest‑control plan and logbookAttach service contracts
Food safety managementCleaning schedules; allergen and cross‑contamination controls; staff SOPsHACCP/ISO optional but recommended
Inspection and certificatePre‑opening health inspection by MCC; corrective actions (if any)Food Premises Health Certificate issued/renewed
Food Handlers’ Certificates (individual staff)
StepRequirementTypical Validity / Notes
Medical screeningMedical check at MCC‑recognised clinic; communicable disease screeningCertificate typically valid 6–12 months (confirm policy)
Training/ briefingBasic food hygiene training; personal hygiene protocolsRefresher may be required on renewal
Application and feeID, employer letter, photo; pay applicable fee to MCC/clinicReceipt + appointment
IssuanceCertificate issued to individual; must be present on dutyDisplay/produce on inspection
Record keepingEmployer maintains staff certificate register and renewal calendarNon‑compliance may trigger fines/closure
Fees and Timelines (indicative – confirm with MCC)
ItemIndicative TimingIndicative Fees / Notes
Planning consent2–6 weeks (complex projects longer)Application fee scales by project
Building permit2–8 weeks incl. plan reviewPermit fees per m²/classification
Food premises certificatePre‑opening inspection within 1–2 weeksInspection/permit fee per schedule
Food handlers’ certificate1–5 days incl. medical checkClinic and certificate fees apply
Trading licence1–5 days post‑clearancesLicence fee per activity
Signage permit3–10 daysFee per size/location

Maseru City Council (MCC)

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