Ministry of Health (MoH)

The Ministry of Health (MOH) safeguards public health in Lesotho and regulates a mixed system of public and private provision.
For investors, MoH provides the pathway for licensing private facilities (clinics/day hospitals), laboratories, pharmacies/wholesale distributors; for importing and distributing medicines and medical devices; and for partnering with the public sector on diagnostics, supply chains, and digital health.
This brief also covers regulation of controlled substances (narcotics/psychotropics) and licensing for medicinal cannabis cultivation, processing, and export.

Regulatory Framework – Scope and Coverage

Scope includes:

  • Licensing/inspection of private facilities and labs;
  • Professional registration via medical, nursing and allied health councils;
  • Regulation of medicines/medical devices, import permits, market authorisation and pharmacovigilance;
  • Public health programmes and IPC;
  • Health information systems and data governance;
  • PPP/outsourcing for diagnostics, facility services and IT; and
  • Regulation of controlled substances and medicinal cannabis (with security/customs coordination).

Regulatory Map: Who Does What

AreaPrimary Authority / InstrumentWhat it Means for Investors
Private facilities and labsMoH licensing and inspection; facility standards/EHSAuthorisation to establish and operate clinics, day hospitals and labs.
Professional registrationHealth Professions CouncilsLicensing of clinicians and allied health staff.
Medicines and devicesMoH / NDSO regulationsImport permits, wholesale authorisations and post‑market surveillance.
Public health and IPCMoH programmes/directivesCompliance with IPC protocols and notifiable disease reporting.
Health information and dataMoH HIS governance; privacy rulesStandards for EMR, reporting and data protection.
Controlled substancesMoH (Drug Control) with Police/JusticeScheduling, licences, quotas, storage security, registers and audits.
Medicinal cannabisMoH (licensing) with security/customsCultivation/processing/export licences; seed‑to‑sale tracking; GACP/GMP.

Investor‑Facing Processes (step‑by‑step)

ProcessStepsOutcome / Documentation
Clinic/day hospitalConcept → planning/building approvals → MoH standards and inspection → licenceFacility licence and Certificate to Operate
Medical laboratoryQMS (ISO‑aligned) → equipment list → biosafety plan → MoH inspectionLab licence; EQA/proficiency testing
Pharmacy/wholesaleResponsible pharmacist → premises standards → import/wholesale permitsPharmacy/wholesale licence; permits
Import medicines/devicesDossier → quality/safety evidence → consignment permitsApproved import permit(s)
PPP/outsourcingEngage MoH → feasibility and procurement → awardPPP/management contract with KPIs
Digital health/EMRInteroperability plan → data protection compliance → MoH approvalAuthorisation to deploy/connect to HIS

Facility Licensing and Accreditation – Key Standards

Facility TypeCore RequirementsNotes
Clinic/Day hospitalQualified staff; SOPs; IPC; emergency equipment; waste mgmt; fire safetyScope of procedures must match staffing/equipment
LaboratoryQMS; biosafety; validated equipment; EQA/PTPursue ISO 15189 where required by clients
PharmacyResponsible pharmacist; secure storage; temperature control; CS registersGxP record‑keeping and audits
Radiology/ImagingRadiation protection; licensed staff; maintenanceCompliance with radiation safety authorisations where applicable

Medicines, Vaccines and Medical Devices – Import and Distribution

AreaInvestor RequirementsEvidence / Records
Import permitsApply to MoH/NDSO with product details and certificates (CoA, GMP)Permits; batch records; quality certificates
Wholesale distributionPremises standards; cold chain; SOPs; recall proceduresWholesale licence; temperature and batch logs
Pharmacovigilance/post‑marketAdverse event reporting; traceabilityPV reports; traceability documentation
Donations and clinical trialsMoH guidance; ethics approvalsEthics clearance; approvals; trial master files

Controlled Substances – Narcotics and Psychotropics

MoH regulates controlled substances consistent with national law and international conventions. Businesses handling scheduled narcotics/psychotropics must obtain specific licences and maintain strict controls to prevent diversion.

Key elements include: licensing and scope; secure storage; prescribing/dispensing controls; import/export permits and quotas; mandatory registers, reconciliations and reporting; and supervised destruction of expired stock.

RequirementWhat Investors Must DemonstrateTypical Evidence
Licensing and scopeLicence for manufacture, import/export, wholesale or dispensing of scheduled substancesAuthorisation letter with schedules/quantities
Security controlsRestricted access; vaults/cages; CCTV/alarms; vetted staff; chain‑of‑custodySecurity plan; access logs; vetting records
Registers and reportingReal‑time/daily registers; periodic submissions to MoHBound registers or e‑logs; monthly/quarterly reports
Audit and inspectionUnannounced inspections and reconciliationsInspection reports; inventory reconciliations
DisposalApproved destruction process with witnessDisposal permits; certificates of destruction

Medicinal Cannabis – Licensing and Compliance

Medicinal cannabis projects require multiple approvals: cultivation and processing licences, security approvals, and export permits.
Expect seed‑to‑sale tracking, agronomic/manufacturing standards (GACP for cultivation, GMP for processing), accredited laboratory testing, and strict diversion controls.
Exports require evidence of lawful import by the destination country and compliance with international controls.

StageKey RequirementsNotes / Investor Considerations
Pre‑applicationSite control; zoning/land approvals; environmental screening; project conceptEngage MoH early; map utilities/water rights
Cultivation licenceSecurity architecture; fencing/access control; cultivation plan; GACPCCTV; access logs; agronomy SOPs
Processing/manufactureGMP‑aligned facility; validated processes; QA/QC; stability dataBatch records; product specs
Testing and releaseAccredited lab testing (THC/CBD, contaminants); CoA per batchTesting protocols; retention samples
Seed‑to‑sale trackingUnique identifiers; digital tracking; reconciliationsTrack‑and‑trace platform; reports
Export permitsImport permit from destination; product specs; batch CoAsExport permit per shipment; customs clearance
Security and auditsOngoing inspections; incident reporting; diversion preventionIncident logs; compliance audits

Data Governance and Health Information

Operators must comply with MoH data governance requirements (secure PHI handling, role‑based access, consent where required) and report into national systems (e.g., DHIS‑style platforms).
Systems should support audit trails, encryption in transit/at rest, and continuity planning.

PPP and Private Participation – Typical Models

ModelUse CaseInvestor Considerations
Managed service (lab/diagnostics)Operate hospital labs or imaging suites with KPIsVolume risk, tariff/availability payments, quality SLAs
Supply chain outsourcingWarehouse/distribution for medicines/devices; last‑mileCold chain KPIs; inventory accuracy; penalties
Digital health platformsEMR, telemedicine, e‑logistics integrated with MoHInteroperability, data protection, uptime SLAs
Facility managementNon‑clinical services (laundry, cleaning, catering, maintenance, security)Service levels, staffing, IPC alignment

Fees and Timelines (indicative – confirm with MoH)

Indicative TimingIndicative TimingNotes
Facility licence (clinic/day hospital)2–6 weeks subject to inspection findingsVaries by readiness and completeness
Laboratory licence4–8 weeks incl. quality system checksLonger for complex modalities
Pharmacy/wholesale licence2–4 weeks post‑inspectionCold chain verification where relevant
Import permit (medicines/devices)3–10 days for complete applicationsLonger for new products
Controlled substances licence4–12 weeks including security vettingAllow time for security approvals
Medicinal cannabis licences3–6 months depending on scopeMultiple approvals (cultivation, processing, export)

Investor Checklist

  • Confirm correct licence classes (facility, lab, pharmacy, controlled substances, medicinal cannabis).
  • Secure planning/building approvals before MoH inspections.
  • Register professional staff; implement SOPs for IPC, controlled substances and data protection.
  • For controlled substances/cannabis: seed‑to‑sale tracking, high‑security storage, reconciliations and reporting.
  • Establish QA/QC systems (GACP/GMP where applicable); use accredited labs.
  • For exports: secure destination import permits before applying for MoH export permits.

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